Category: General

Reinforcement Schedules

By definition, reinforcement will increase the likelihood that behavior will be used again in the future. As service providers

Prevention In The Classroom

One of the absolute best things about being a National Faculty Member for The Mandt System is the opportunity to meet so many

Building Positive Relationships

When people are engaged in a positive relationship with someone , whether the relationship is personal, professional or public ,

Dignity, Respect & Excellence in ER

On Friday, November 16, 2012 I experienced a sudden and rather debilitating headache. I was in a hotel room (as I so often am)

Service Support to Individuals with Dementia

One of the first things service providers do in serving individuals diagnosed with dementia is to determine who is in charge of

The Mandt System & PBS

In our training, we tell people that “the ultimate goal of The Mandt System® is to build healthy relationships in the

How to Break Bad News

Everyone struggles with breaking bad news, whether on a personal level or in the workplace. Most of us try to avoid the

Increased Confidence & Competence

Increased Confidence and Competence is Key to De-escalation Years ago I participated in a noncommissioned officer leadership

Focus On Prevention

As a former direct care professional, I remember how frustrating it can be during the debriefing process to come to the

Safety & Security in School

School security is one of the most sensitive issues facing school staff, administrators, and parents today. No one wants a